Office and Operations Manager

Job Description

OFFICE AND OPERATIONS MANAGER HEALTHCARE MICHIGAN (HCMI), SEIU

SEIU Healthcare Michigan (HCMI) is a dynamic Detroit-based labor union representing thousands of nursing home, home care, and hospital workers throughout Michigan. HCMI members are active and dedicated, fighting to raise standards for healthcare workers across the state and ensure access to quality, affordable healthcare for all Michiganders.

HCMI is part of the two-million-member Service Employees International Union (SEIU). With members throughout the US, Canada, and Puerto Rico, we are a diverse workers’ movement that believes that all workers should be valued and all people respected—no matter where we come from or what color we are; and that all families and communities should thrive; and that we should leave a better and more equitable world for generations to come.

PURPOSE:
Reporting directly to the chief officer of the union, the Office and Operations Manager is a new senior-level staff position that is responsible for a broad range of administrative functions that serve to protect the integrity of the union’s data and finance systems, ensure compliance with internal controls and with the regulatory environment governing labor organizations and attend to the efficient operation of the organization and its offices.

PRIMARY RESPONSIBILITIES

OFFICE OPERATIONS

  • Provide logistical support to the department for staff meetings and key events and assist
    campaigns with booking local travel.
  • Orders and maintains all inventory of equipment and supplies.
  • Acting as primary liaison with building management and vendors for repairs, cleaning, and
    security
  • Recommend modification to systems and policies that improved the operation and
    efficiency of the union
  • Oversee the proper maintenance of the union’s official records and compliance with the
    union’s document retention and disposal policy

HUMAN RESOURCES

  • On-boarding new hires, check HR forms, and follow-up as needed;
  • Manage the bi-weekly payroll via Paychex (a contracted payroll service)
  • Serve as administrator for staff benefit accounts
  • Track the use of approved staff paid time off
  • Keep written Personnel Policies and Financial Procedures up to date

FINANCE

  • Operate as primary liaison with the outside accounting and bookkeeping firm that manages the local’s finances
  • Submit all invoices received at the local’s office for payment by the outside accounting and bookkeeping firm and monitor for timely approvals and payments
  • Deposit all incoming checks, including those from employers for members’ dues, and file copies of checks and associated backup electronically
  • Provide information as needed to the local’s outside accounting and bookkeeping firm for the firm to reconcile and code credit card transactions and other expense reimbursements
  • Advise HCMI leaders on financial decisions when asked and recommend modifications to improve systems
  • Receive and circulate, as directed, monthly and annual financial statements and other financial
    reports from the outside accounting and bookkeeping firm,
  • Work with the local’s independent auditor and outside accounting and bookkeeping firm to ensure access to documents and reports necessary for completion of the local’s annual audit and DOL and IRS filings.

QUALIFICATIONS

  • A minimum of three (3) years’ experience working in an office setting with increasing responsibilities. Labor movement or non-profit mission-driven organization experience is a plus.  
  • Or a combination of education and experience that would provide for the following knowledge, skills, and abilities.
  • Commitment to social justice and union values
  • Ability to communicate effectively, both orally and in writing.
  • Demonstrated skill in providing a high level of support to multiple stakeholders
  • Knowledge of Microsoft Office software, Google Apps, and Date software systems
  • Ability to work in a team.
  • Ability to work independently with minimal supervision to accomplish goals and objectives.
  • Ability to use high-level judgment and demonstrate leadership qualities.
  • Ability to handle multiple projects simultaneously.
  • Ability to develop and maintain relationships with all levels of staff, leaders, members and vendors
  • Skilled in supervising, supporting, and developing staff to high-performance
  • Must be detail-oriented, self-motivated self-reliant, patient and flexible as this new position in the local evolves.  

Salary and Benefits:

Salary is negotiable based on relevant experience. HCMI staff enjoy top fully paid benefits, including comprehensive health benefits, major medical, dental, and vision for employees and eligible dependents, competitive salaries, generous holidays and vacation policies, and employer-paid defined benefit pension

Application Requirements:
A resume is required for all applicants with a cover letter. Your cover letter should include salary requirements. The salary for this position is $80,000.

SEND APPLICATION WITH RESUME AND COVER LETTERS TO info@seiuhealthcaremi.org with “Office and
Operations Director application” in the subject line.

This position is open until filled; however, the posting/acceptance of applications may close at any time. Job descriptions do not cover or contain a comprehensive listing of every activity or responsibility that is required.

HCMI is committed to equal opportunity and encourages applicants of all ages, races, sexual orientations, genders, national origins, ethnicities, religions, and veteran status. We encourage people from diverse backgrounds and experiences related to our core organizational values and objectives to apply.

Internal Organizer

JOB SUMMARY: The Internal Organizer, under the leadership of a director or equivalent supervisor, implements strategy and plans for worksite leaders to respond positively and proactively to today’s challenges and opportunities in the workplace and is accountable for specific implementation of assignments.

RESPONSIBILITIES: All duties listed are required but not limited to and may or may not be continuously performed or ongoing at any specific time.

  • The Internal Organizer, under the leadership of a director or equivalent supervisor, implements strategy and plans for worksite leaders to respond positively and proactively to today’s challenges and opportunities in the workplace and is accountable for specific implementation of assignments
  • Applies plans for internal organizing represented worksites and support for organizing nonunion workers when necessary
  • Develops issues and demands for worksite campaigns with a team under supervision
  • Participates, individually and as a team with other staff, under direction, to set goals, create plans to meet those goals and ensure accountability to those plans
  • Engages Executive Board members and worksite leaders in the application of the Local’s goals
  • Participates in Local-wide mobilization efforts, new member events, unit meetings, leadership conferences, and other multi-team activities
  • Provides effective feedback that assists the further development of Local strategy and implementation
  • Maintains complete, accurate, and well-organized files and official records for inclusion in the membership database, master file, grievance, and collective bargaining files
  • Provides Member Resource Center staff with updates on events and information that members and worksite leaders need
  • Other duties as assigned and directed

PREFERRED QUALIFICATIONS:

  • 1 year or more Union representation experience
  • 1 year or more Union negotiations experience
  • Proficient with Microsoft Excel and Word
  • Experience identifying, recruiting, and developing worksite leaders

COMPENSATION AND BENEFITS: The salary for the position is $52,000 annually, and the position comes with substantial benefits, including an $8,700 annual combined car/phone allowance, paid holidays and vacations, fully paid health benefits, and a defined benefit pension plan fully paid by the employer.

BACKGROUND: SEIU Healthcare Michigan (HCMI) is a dynamic statewide labor union with Detroit-based operations representing thousands of nursing home, home care, and hospital workers throughout Michigan. HCMI members are active and dedicated, fighting to raise standards for healthcare workers across the state and ensure access to quality, affordable healthcare for all Michiganders. HCMI is part of the two-million-member Service Employees International Union (SEIU). With members throughout the US, Canada, and Puerto Rico, we are a diverse workers’ movement that believes that all workers should be valued and all people respected; no matter where we come from or what color we are; that all families and communities should thrive; and that we should leave a better and more equitable world for generations to come.

TO APPLY: Interested applicants should send a cover letter and resume to the Hiring Committee at info@seiuhealthcaremi.org. HCMI is committed to equal opportunity, and encourages applicants of all ages, races, sexual orientations, genders, national origins, ethnicities, religions, and veteran status. We encourage people from diverse backgrounds and experiences related to our core organizational values and objectives to apply.

Data Systems Manager

Job Details

Description

Title: Data Systems Manager, SEIU HCMI

Location: Detroit, Michigan

SEIU Healthcare Michigan (HCMI) is a dynamic Detroit-based labor union representing
thousands of long-term care and hospital workers throughout Michigan. HCMI members are
active and dedicated, fighting to raise standards for healthcare workers across the state and
ensure access to affordable healthcare for all Michiganders.

HCMI is part of the two-million-member Service Employees International Union (SEIU). With
members throughout the US, Canada, and Puerto Rico, we are a diverse worker’s movement
that believes that all workers should be valued and all people respected—no matter where we
come from or what color we are; that all families and communities should thrive; and that we
should leave a better and more equitable world for generations to come.

Purpose:
Reporting to the Office and Operations Manager of the Union, the Detroit-based Data Systems
Manager is responsible for the maintenance of the Union’s membership database. This
position will provide user support and consistent and accurate analysis through reporting.
These reports will support the Union’s member and non-member engagement goals and be
used by leaders, representation, organizing, and political campaign staff.

Primary Responsibilities include, but are not limited to:
● Responsible for maintaining the overall integrity and quality of the membership
database (UnionWare), including regular data improvement and hygiene, establishing
business rules, maintaining documentation of data and reporting protocols, assisting in
developing and implementing best practices, and report customization and analysis.
● Recording monthly member dues payments and voluntary political contributions that
align with the Union’s financial system, including reconciliation between the data and
accounting systems.
● Communicating with Employers to collect up-to-date member rosters and
documentation of dues withholding.
● Tracking, reporting, and analyzing member data.
● Providing campaign-related data management and analysis during campaigns.
● Generate monthly summary and exceptions reports.
● Continually search and implement business process improvement.
● Provide technical assistance to users and troubleshoot database-related problems.
Manage the relationship with vendors, escalating issues that require immediate
resolution, and advocating for fixes/patches to the database programs when
appropriate.
● Create, extract, summarize, and compile data for required external reporting. Work
with staff and teams to satisfy ad hoc reporting requirements.
● Handle Security/System Administrator tasks like user account’s setup and roles
assignments in the UnionWare / NGP-VAN. Protect database.
● Perform other related duties as required by the organization.

Qualifications:
● Three (3) years of experience with a relational database or CRM management.
● Strong data management and analytical skills.
● Strong communication skills, both written and verbal.
● Proficiency in MS Office, including strong Excel skills.
● Familiarity with Unionware and Voter Action Network (NGP-VAN) is a plus.
● Must have strong attention to detail and problem-solving skill.
● Ability to effectively manage multiple projects of varying timelines and resources.
● Detail-oriented and well-organized.
● Motivated self-starter who can work independently and be an enthusiastic team
player.
● Experience in the labor movement, organizing, or political campaigns is a plus.
● Commitment to social and economic justice is a plus.

Salary and Benefits:
The salary is $85,000 annually. In addition, HCMI staff enjoy top fully paid benefits, including
comprehensive health benefits, major medical, dental, and vision for employees and eligible
dependents,  competitive salaries, generous holidays and vacation policies, and an employer-
paid defined benefit pension plan.

Application Requirements: A resume is required for all applicants with a cover letter. Your
cover letter should explain your reason for wanting to work for HCMI; SEND APPLICATION
WITH RESUME AND COVER LETTER TO: info@seiuhealthcaremi.org with “Data Systems
Manager application” in the subject line.

This position office is based in Detroit, MI, and is open until filled; however, the
posting/acceptance of applications may close at any time. Job descriptions do not cover or
contain a comprehensive listing of every required activity or responsibility.

HCMI is committed to equal opportunity and encourages applicants of all ages, races, sexual
orientations, genders, national origins, ethnicities, religions, and veteran statuses. We
encourage people from diverse backgrounds and experiences related to our core
organizational values and objectives to apply