Data Systems Manager

Job Details

Description

SEIU Healthcare Michigan (HCMI) is a dynamic Detroit-based labor union representing thousands of nursing home, home care, and hospital workers throughout Michigan. HCMI members are active and dedicated, fighting to raise standards for healthcare workers across the state and ensure access to quality, affordable healthcare for all Michiganders.

HCMI’s is part of the two-million-member Service Employees International Union (SEIU). With members throughout the US, Canada, and Puerto Rico, we are a diverse workers’ movement that believes in all workers should be valued and all people respected—no matter where we come from or what color we are; that all families and communities should thrive; and that we should leave a better and more equitable world for generations to come.

Purpose:

Reporting to the Office and Operations Manager of the union, the Detroit based Data Systems Manager is responsible for accurate maintenance of the Union’s membership database. This position will provide user support and consistent and accurate analysis through reporting. These reports will support the Union’s member and non-member engagement goals and be used by leaders, representation, organizing and political campaign staff.

Primary Responsibilities include, but are not limited to:

  • Recording monthly member dues payments and voluntary political contributions that align with the unions financial system; including reconciliation between the data and accounting systems.
  • Communicating with Employers to collect up-to-date member rosters and documentation of dues withholding.
  • Tracking, reporting and analyzing member data.
  • Training and supporting administrative and program staff to ensure consistent data collection and tracking; pull relevant list and other information from the database.
  • Creation and refinement of custom reports, lists and technical tools to assist and support union staff.
  • Providing campaign-related data management and analysis during contract, political and organizing campaigns.
  • Generate monthly summary reports and exceptions reports that track new member and terminated member records for follow up.
  • Responsible to maintain the overall integrity and quality of our members database (UnionWare), including regular data improvement and hygiene, establishing business rules, maintaining documentation of data and reporting protocols, assisting in the development and implementation of best practices, report customization and analysis.
  • Responsible to optimize the use of the database across the organization by staying current on upcoming enhancements and guiding staff in the appropriate use of the existing functionality. Develop functional / technical specifications for enhancements and work with vendors to implement them.
  • Continually search and implement business process improvements for function area of expertise. Gradually expand the organizational updating access for member database information without reducing the data quality.
  • Provide technical assistance to users and troubleshoot database related problems. Manage the relationship with vendors, escalating issues that require immediate resolution and advocating for fixes/patches to the database programs when appropriate.
  • Develop / maintain databases for various projects and teams.
  • Create, extract, summarize, and compile data for required external reporting. Work with staff and teams to satisfy ad hoc reporting requirements.
  • Create templates for the Finance department and extract / load data in UnionWare and QuickBooks.
  • Handle Security/System Administrator tasks like user accounts’ setup and roles assignments in the UnionWare / NGP-VAN. Protect database by developing access system and specifying user level of access.
  • Perform other related duties as required by the organization.

Qualifications:

  • 3 years of experience with relational database or CRM management.
  • Strong data management and analytical skills.
  • Strong communication skills, both written and verbal.
  • Proficiency in MS Office, including strong Excel skills; ability to learn internal data and workflow systems required.
  • Familiarity with Unionware and Voter Action Network (NGP-VAN) a plus.
  • Familiarity with advanced data processing tool like SQL or python is encouraged.
  • Attention to detail and effective problem-solving skill.
  • Ability to effectively manage multiple projects of varying timelines and resources.
  • Detail oriented and well-organized.
  • Motivated self-starter who can work independently, as well as be an enthusiastic team player.
  • Experience in the labor movement or with organizing or political campaigns a plus.
  • Commitment to social and economic justice a plus.

 Salary and Benefits:

 Salary is negotiable based on relevant experience. HCMI staff enjoy top fully paid benefits including comprehensive health benefits, major medical, dental and vision for employee and eligible dependents,  competitive salaries, generous holidays and vacation policies, and an employer paid defined benefit pension plan.

 Application Requirements: A resume is required for all applicants with a cover letter. Your cover letter should explain your reason for wanting to work for HCMI, SEND APPLICATION WITH RESUME AND COVER LETTER THAT INCLUDES SALARY REQUIREMENT TO: info@seiuhealthcaremi.org with “Data Systems Manager application” in the subject line.

This position is open until filled; however, the posting/acceptance of applications may close at any time. Job descriptions do not cover or contain a comprehensive listing of every activity or responsibility that is required.

HCMI is committed to equal opportunity, and encourages applicants of all ages, races, sexual orientations, genders, national origins, ethnicities, religions, and veteran status. We encourage people from diverse backgrounds and experiences related to our core organizational values and objectives to apply

Office and Operations Manager

Job Details

Description

SEIU Healthcare Michigan (HCMI) is a dynamic Detroit-based labor union representing
thousands of nursing home, home care, and hospital workers throughout Michigan. HCMI
members are active and dedicated, fighting to raise standards for healthcare workers across the
state and ensure access to quality, affordable healthcare for all Michiganders.

HCMI’s is part of the two-million-member Service Employees International Union (SEIU). With
members throughout the US, Canada, and Puerto Rico, we are a diverse workers’ movement
that believes in all workers should be valued and all people respected—no matter where we
come from or what color we are; that all families and communities should thrive; and that we
should leave a better and more equitable world for generations to come.

PURPOSE:

Reporting directly to the chief officer of the union, the Office and Operations Manager is a new
senior-level staff position that is responsible for a broad range of administrative functions that
serve to protect the integrity of the union’s data and finance systems, ensure compliance with
internal controls and with the regulatory environment governing labor organizations and attend
to the efficient operation of the organization and its offices.

PRIMARY RESPONSIBILITIES:

OFFICE OPEATIONS

  • Provides logistical support to the department for staff meetings, key events and assists campaigns with booking local travel. 
  • Orders and maintains all inventory of equipment and supplies.
  • Acting as primary liaison with building management and vendors for: repairs, cleaning and
    security.
  • Recommend modification to systems and policies that improved the operation and
    efficiency of the union.
  • Oversee the proper maintenance of the union’s official records and compliance with the
    union’s document retention and disposal policy.

HUMAN RESOURCES

  • On-boarding new hires check HR forms and follow-up as needed.
  • Manage the bi-weekly payroll via Paychex (a contracted payroll service).
  • Serve as administrator for staff benefit accounts.
  • Track use of approved staff paid time off.
  • Keep written Personnel Policies and Financial Procedures up to date.


FINANCE

  • Operate as primary liaison with the outside accounting and bookkeeping firm that manages the local’s finances. 
  • Submit all invoices received at the local’s office for payment by the outside accounting
    and bookkeeping firm and monitor for timely approvals and payments.
  • Deposit all incoming checks, including those from employers for members’ dues, and
    file copies of checks and associated backup electronically.
  • Provide information as needed to the local’s outside accounting and bookkeeping firm
    for the firm to reconcile and code credit card transactions and other expense
    reimbursements.
  • Advise HCMI leaders on financial decisions when asked and recommend modifications
    to improve systems.
  • Receive, and circulate as directed, monthly and annual financial statements and other
    financial reports from the outside accounting and bookkeeping firm.
  • Work with the local’s independent auditor and outside accounting and bookkeeping
    firm to ensure access to documents and reports necessary for completion of the local’s
    annual audit and DOL and IRS filings.

QUALIFICATIONS

Bachelor’s degree or equivalent experience required plus a minimum of three (3) years’
experience working in an office setting with increasing responsibilities Labor movement or
non-profit mission driven organization experience is a plus.
Or, a combination of education and experience that would provide for the following
knowledge, skills and abilities.

  • Commitment to social justice and union values.
  • Ability to communicate effectively, both orally and in writing.
  • Demonstrated skill in providing a high level of support to multiple stakeholders.
  • Knowledge of Microsoft Office software, Google Apps, and Date software systems.
  • Ability to work in a team.
  • Ability to work independently with minimal supervision to accomplish goals and
    objectives.
  • Ability to use high level judgment and demonstrate leadership qualities.
  • Ability to handle multiple projects simultaneously.
  • Ability to develop and maintain relationships with all levels of staff, leaders, members
    and vendors.
  • Skilled in supervising, supporting and developing staff to high performance.
  •  Must be detail-oriented, self-motivated and self-reliant, patient and flexible as this new
    position in the local evolves.

Salary and Benefits:


Salary is negotiable based on relevant experience. HCMI staff enjoy top fully paid benefits
including comprehensive health benefits, major medical, dental and vision for employee and
eligible dependents, competitive salaries, generous holidays and vacation policies, and
employer paid defined benefit pension

Application Requirements:

A resume is required for all applicants with a cover letter. Your cover letter should include
salary requirements. SEND APPLICATION WITH RESUME AND COVER LETTERS TO: info@seiuhealthcaremi.org with “Office & Operations Manager application” in the subject line.

This position is open until filled; however, the posting/acceptance of applications may close at any time. Job descriptions do not cover or contain a comprehensive listing of every activity or    responsibility that is required.

HCMI is committed to equal opportunity, and encourages applicants of all ages, races, sexual
orientations, genders, national origins, ethnicities, religions, and veteran status. We encourage people from diverse backgrounds and experiences related to our core organizational values and objectives to apply.